Actionboard.ai Privacy and Data Security Policy

1. Introduction

Welcome to Actionboard.ai. Cloudscockpit.io Inc. is the parent company that developed the actionboard.ai AI application. We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy and Data Security Policy explains how we collect, use, process, and safeguard your information when you use our AI-powered application and services ("Services").

This policy is designed to comply with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect various types of information to provide and improve our Services to you.

2.1. Information You Provide to Us

• Account Information: When you create an account, we collect information such as your name, email address, password, and contact information.
• User Content: We collect the data you input into our Services, including text, documents, and other content you upload or generate ("Content"). This Content is used to provide the AI-powered features of our Services.
• Communication Information: If you contact us for support or other inquiries, we will collect your name, contact information, and the contents of your messages.

2.2. Information We Collect Automatically

• Log and Usage Data: We collect information about how you access and use our Services. This includes your IP address, browser type, operating system, the pages you visit, the features you use, and the dates and times of your access.
• Device Information: We collect information about the device you are using to access our Services, including the device type, unique device identifiers, and operating system.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

3. How We Use Your Information

We use the information we collect for various purposes:

• To Provide and Maintain our Services: We use your information to operate and maintain our Services, including providing you with the AI-powered features you request.
• To Improve and Develop our Services: We analyze user behavior to improve our existing Services and develop new features. We may use your Content to train and improve our AI models, but we will provide you with the option to opt-out of this use.
• To Communicate with You: We use your contact information to send you updates, security alerts, and support messages.
• For Security and Fraud Prevention: We use your information to protect our Services, our users, and the public from fraud, abuse, and other malicious activity.
• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, and customer support. These service providers are contractually obligated to protect your information and are not permitted to use it for any other purpose.
• For Legal Reasons: We may disclose your information if we believe it is necessary to comply with a legal obligation, to protect the vital interests of any person, or to protect our rights or property.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption: We use encryption to protect your data in transit and at rest.
• Access Controls: We restrict access to your personal information to authorized personnel who have a legitimate business need to access it.
• Regular Security Audits: We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.
• Incident Response Plan: We have an incident response plan in place to promptly address any data breaches.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1. General Rights

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6.2. Your Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have the rights outlined above. The legal basis for collecting and using your personal information will depend on the information concerned and the specific context in which we collect it.

6.3. Your Rights under CCPA

If you are a California resident, you have the right to know what personal information we collect, use, and disclose. You also have the right to request the deletion of your personal information. To exercise these rights, please contact us.

7. Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Consent During Checkout

By checking the box at checkout, you agree to our Terms and Conditions, Return and Refund Policy, and Privacy Policy. These links are provided for your convenience before confirming your order.

10. Contact Us

If you have any questions about this Privacy and Data Security Policy, or if you wish to exercise any of your data protection rights, please contact us at: engage@cloudscockpit.io